Telcos Charge Subscribers for Otherwise Free Personal Data Report

Telcos Charge Subscribers for Otherwise Free Personal Data Report

A recent report called “Approaching Access” which was released by the University of Toronto showed how inconsistent telcos, dating apps and fitness trackers are in providing user data reports to their customers.  

Author Andrew Hilts from the Citizen Lab said that even though such businesses are bound by Canadian privacy law, consumers are not sure what exactly they are going to get when they request for the data these companies have collected from them.

Using the Access My Info Tool which Hilts helped create, the report revealed that customers who asked for more detailed information such as call logs or location data were asked to pay as much as $100 plus tax.

Source: CBC CA

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